Systems Engineering Concepts
3 Credits | 200 Level | 38 Contact hours
DESCRIPTION
This course aims to address the role and the core activities of Consultants when they have to face complex, ill-defined, non-immediate problems.
In order to be able to face that type of real situations, consultants must adopt strategic and systemic thinking in the resolution process.
OUTLINE
1. Introduction to the different focus of consulting activities
a. System definition & System analysis
b. Major phases of systems analysis
2. Methodologies and tools for current situation analysis
a. Current state tools
b. System diagramming
3. Goal development & indexes of performance
4. Development & evaluation of alternative candidate solutions
a. Creative thinking techniques
b. Decision making techniques
5. Consulting project management
a. Team management
b. Time management
c. Risk management
STUDENT LEARNING/COURSE OUTCOMES
The learning outcomes that students are expected to achieve in this course include:
1. Explain and effectively apply systemic (holistic) thinking within a systematic approach to open-ended problems (Formulate a problem and develop a clear statement of needs , Identify solutions to a problema, Evaluate and select solutions to a problem, Explain and apply iteration as needed both within steps and through an entire process )
2. Articulate their personal view of systems engineering methodology based on their experiences with applying systemic thinking within a systematic approach in a variety of contexts
3. Explain and apply basic systems modeling and analytical tools, including introductions to decision tres, decision making with multiple objectives and group/team decision making
4. Communicate effectively with clients/stakeholders, to interact with stakeholders to formulate a problem, to create and deliver effective “client” presentations and to write effective technical documents for clients
5. Work collaboratively on complex systems problems involving technology and multiple stakeholders
ASSESSMENT/GRADES
Team case study deliveries and presentation 30% Group
Individual deliveries 20% Individual
Class participation 10% Individual
2 on-campus exams 40% Individual
